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Terms and Conditions


Welcome to the website (the "Site"). These terms and conditions ("Terms and Conditions") apply to the Site and all other websites owed or operated by Swiss Watch House LLC or its affiliates (“SWH”, “we”, “us”).

By accessing the Site, you confirm your understanding of the Terms and Conditions, and you agree to be bound by these Terms and Conditions. If you do not agree to these Terms and Conditions, you must not use this Site. SWH reserves the right, to change, modify, add, or remove portions of these Terms and Conditions at any time. Changes will be effective when posted on the Site with no other notice provided. Please check these Terms and Conditions regularly for updates. Your continued use of the Site following the posting of changes to these Terms and Conditions constitutes your acceptance of those changes.


You confirm that you are either at least 18 years of age or are accessing the Site under the supervision of a parent or legal guardian.

You may use the Site, under the Terms and Conditions described, only for the purpose of personal shopping. Commercial use or use on behalf of any third party is prohibited, except as explicitly permitted by us in writing in advance.

Content provided on this Site is solely for informational purposes. Product representations expressed on this Site are those of the manufacturer. Submissions or opinions expressed on this Site are those of the individual posting such content and may not reflect our opinions.

Certain services and related features that may be made available on the Site may require registration. Should you choose to register for any such services, you agree to provide accurate and current information about yourself, and to promptly update such information if there are any changes. Every user of the Site is solely responsible for keeping passwords and other account identifiers safe and secure. The account owner is entirely responsible for all activities that occur under such account. Furthermore, you must notify us of any unauthorized use of your account. The Site shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with this section.

During the registration process you agree to receive promotional emails from the Site. You can subsequently opt out of receiving such promotional e-mails by clicking on the link at the bottom of any promotional email.


Whilst we do whatever it can to minimize disruption, we are unable to guarantee the availability or error-free status of the Website.

You are responsible for ensuring that its computer system is compatible with, and meets the specifications necessary to use, the Website. We do not take any responsibility for any virus or other malware you may encounter through my Website. You should make sure it uses up-to date anti-virus and anti-spyware programs when browsing the internet.


Anything that you submit to the Site and/or provide to us, including but not limited to, questions, reviews, comments, and suggestions (collectively, "Submissions") will become our sole and exclusive property and shall not be returned to you. In addition to the rights applicable to any Submission, when you post comments or reviews to the Site, you also grant us the right to use the name that you submit, in connection with such review, comment, or other content. You shall not use a false e-mail address, pretend to be someone other than yourself or otherwise mislead us or third parties as to the origin of any Submissions. We may, but shall not be obligated to, remove or edit any Submissions.


The agreement to purchase (“Agreement”) for the purchase of any products offered on this Website shall be deemed to be in place only upon acceptance of your order by us.

You shall follow the shopping process online to place and submit the order to us. We shall send you an email, acknowledging the receipt of the order (“Acknowledgment”). The Acknowledgment shall not be deemed as acceptance of your order.

We shall accept the order by sending an email to you informing you that the ordered products have been dispatched (“Order Acceptance”). We shall not be bound to supply any other products which may have been part of your order for which an Order Acceptance has not been send. All orders are subject to availability.

We shall not be liable to you or any other third party for refusing to process or accept any order after sending an Acknowledgment but before Order Acceptance.

Please note that there are cases when an order cannot be processed for various reasons. The Site reserves the right to refuse or cancel any order for any reason at any given time. You may be asked to provide additional verifications or information, including but not limited to phone number and address, before we accept the order.

We are determined to provide the most accurate pricing information on the Site to our users; however, errors may still occur, such as cases when the price of an item is not displayed correctly on the Site. As such, we reserve the right to refuse or cancel any order. In the event that an item is mispriced, we may, at our own discretion, either contact you for instructions or cancel your order and notify you of such cancellation. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged.

By using the Website Customer further undertakes not to make any speculative, false or fraudulent orders. Without prejudice to any other rights and remedies, we reserve the right to limit or withdraw access to the Website or to cancel any placed order of any person, if we believe that the person is under the age of 18 years or has placed speculative, false or fraudulent orders.


All intellectual property rights, whether registered or unregistered, in the Site, information content on the Site and all the website design, including, but not limited to, text, graphics, software, photos, video, music, sound, and their selection and arrangement, and all software compilations, underlying source code and software shall remain our property. The entire contents of the Site also are protected by copyright as a collective work under UAE copyright laws and international conventions. All rights are reserved.

Our intellectual property rights may not be used, including as part of trademarks and/or as part of domain names, in connection with any product or service in any manner that is likely to cause confusion and may not be copied, imitated, or used, in whole or in part, without our prior written permission. The content of the Website are for customer’s information and personal use only and may not be used, copied, reproduced, distributed, transmitted, broadcasted, displayed, sold, licensed, or otherwise exploited for any other purposes whatsoever without the prior written consent of the respective owners. Systematic retrieval of data or other content from the Website to create or compile, directly or indirectly, a collection, compilation, database or directory without our written permission is prohibited.


These Terms and Conditions shall be interpreted and governed by the laws in force in Dubai, United Arab Emirates.


Any dispute arising out of or in connection with these Terms and Conditions, including any question regarding its existence, validity or termination, shall be referred to and finally resolved by arbitration under the Arbitration Rules of the DIFC – LCIA Arbitration Centre, which Rules are deemed to be incorporated by reference into this clause. The number of arbitrators shall be one, who shall be appointed by us. The seat, or legal place, of arbitration shall be the Dubai International Financial Center in Dubai, United Arab Emirates. The language to be used in the arbitration shall be English.

Notwithstanding the foregoing, we reserve the right to pursue the protection of intellectual property rights and confidential information through injunctive or other equitable relief through the courts.


In addition to any other legal or equitable remedies, we may, without prior notice to you, immediately terminate your account . Upon any termination of this Agreement, you shall immediately cease all access to and use of the Site and we shall, in addition to any other legal or equitable remedies, immediately revoke all password(s) and account identification issued to you and deny your access to and use of this Site in whole or in part. Any termination of your account shall not affect the respective rights and obligations (including without limitation, payment obligations) of the parties arising before the date of termination. You furthermore agree that the Site shall not be liable to you or to any other person as a result of any such suspension or termination. If you are dissatisfied with the Site or with any terms, conditions, rules, policies, guidelines, or practices of SWH in operating the Site, your sole and exclusive remedy is to discontinue using the Site.


This Website, its content and any services offered through it are provided on an "as is" and "as available" basis. Although we do not offer any warranties or conditions and accepts no liability in relation to the Website or its content; to the fullest extent such liability can be excluded by law.

We shall only be liable for any direct losses which are reasonably foreseeable at the time any such liability occurs.

Subject to the applicable laws of the United Arab Emirates, in no event shall we, our affiliates, directors, shareholders or employees be liable to you for any direct, indirect, special, incidental, consequential or punitive damages or loses arising from or in any way related to the use of, the inability to use, or the performance of this Website, its content, functionality on or access through this Website, including but not limited to loss of revenue, anticipated profits, loss of business, data or sales or any other type of damage, tangible or intangible in nature. We shall not be liable to you for any indirect or consequential loss, loss of profit, revenue, anticipated savings or goodwill howsoever arising from your use of, or inability to use, the Website or information on the Website. Except as provided in these Terms and Conditions, all terms implied by law are excluded.


If any provision of this Policy is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render this Policy unenforceable or invalid as a whole, and such provisions shall be deleted without affecting the remaining provisions herein.